You may have ordered a number of items that don't fit into one box, or we are shipping your item from one of our store locations. You will receive an email with a tracking number and item list for each of your packages.
Please note, in order to fulfill your order to the best of our ability we sometimes ship your items directly from one of our stores which can result in multiple shipments for a single order. When this happens you may notice multiple posts to your credit card for a single order.
The initial authorization is not a charge and will disappear from your account in a business day or so. If your order contains both ready-now and customized pieces, ready-now pieces will ship at once and customized items will take an extra 3-5 days to decorate and ship. Please expect multiple parcels.